FAQs
What is Consumer Tribe?
We are a legal service platform specializing in Indian consumer rights. We assist individuals in understanding and exercising their rights as consumers and provide legal support in case of disputes.
What services do we offer?
We offer varied services namely, legal consultation, third-party negotiation, legal notice drafting and assistance with filing complaints before consumer forums, and more. Our goal is to ensure consumers are treated fairly and in accordance with the law.
How do I know if my consumer rights have been violated?
Consumer rights in India are protected under the Consumer Protection Act. If you believe a product or service did not meet the standards or promises made by the seller, or if you feel cheated or deceived, you may have a valid complaint.
How do I file a complaint?
You can start by reaching out to us through our contact form. Our team will guide you through the process, which may include assistance in filing a complaint with the appropriate consumer forum or court.
What are the fees for your services?
Our fees vary based on the nature and complexity of the case. We strive to keep our services affordable, and we will provide a clear fee structure after understanding your specific needs.
How long does it take to resolve a consumer complaint?
The duration varies based on the complexity of the case and the forum where it’s filed. We aim to resolve matters as swiftly as possible, but legal processes can sometimes take time.
Do I need to visit your office in person?
While we welcome clients to our office, many of our services can be availed online or over the phone, making it convenient for those who cannot visit in person.
What is the Consumer Protection Act?
The Consumer Protection Act is an Indian law designed to ensure fair trade practices and protect consumers against unfair treatment, defective goods, and deficient services.
What if the seller/manufacturer is not based in India?
Even if the seller or manufacturer is not based in India, if the transaction took place in India, or the product or service was sold in India, you may still have rights under Indian consumer laws.
Do you provide services in languages other than English?
Yes, we offer services in multiple languages, including English and Hindi. Our aim is to ensure that language is not a barrier to accessing your rights.
How do I get started?
Simply reach out to us through our contact form, email, or phone. Our team will guide you through the next steps.
We are a legal service platform specializing in Indian consumer rights. We assist individuals in understanding and exercising their rights as consumers and provide legal support in case of disputes.
What services do we offer?
We offer varied services namely, legal consultation, third-party negotiation, legal notice drafting and assistance with filing complaints before consumer forums, and more. Our goal is to ensure consumers are treated fairly and in accordance with the law.
How do I know if my consumer rights have been violated?
Consumer rights in India are protected under the Consumer Protection Act. If you believe a product or service did not meet the standards or promises made by the seller, or if you feel cheated or deceived, you may have a valid complaint.
How do I file a complaint?
You can start by reaching out to us through our contact form. Our team will guide you through the process, which may include assistance in filing a complaint with the appropriate consumer forum or court.
What are the fees for your services?
Our fees vary based on the nature and complexity of the case. We strive to keep our services affordable, and we will provide a clear fee structure after understanding your specific needs.
How long does it take to resolve a consumer complaint?
The duration varies based on the complexity of the case and the forum where it’s filed. We aim to resolve matters as swiftly as possible, but legal processes can sometimes take time.
Do I need to visit your office in person?
While we welcome clients to our office, many of our services can be availed online or over the phone, making it convenient for those who cannot visit in person.
What is the Consumer Protection Act?
The Consumer Protection Act is an Indian law designed to ensure fair trade practices and protect consumers against unfair treatment, defective goods, and deficient services.
What if the seller/manufacturer is not based in India?
Even if the seller or manufacturer is not based in India, if the transaction took place in India, or the product or service was sold in India, you may still have rights under Indian consumer laws.
Do you provide services in languages other than English?
Yes, we offer services in multiple languages, including English and Hindi. Our aim is to ensure that language is not a barrier to accessing your rights.
How do I get started?
Simply reach out to us through our contact form, email, or phone. Our team will guide you through the next steps.